Ben10 Privacy Policy — Your Data Is Safe With Us
Ben10 believes that protecting your personal data is a fundamental right. On this page, we clearly explain what information we collect, why we collect it, and how we keep it secure.
Information We Collect
When you register and use ben10's services, we collect certain necessary information. This is done entirely for legitimate purposes and to provide you with the best possible experience. We never collect more data than we need.
We collect four main types of information. First, account information — such as your name, email address, date of birth, and mobile number. Second, device and browser information — such as your IP address, browser type, operating system, and screen resolution. Third, payment information — records of BDT transactions made via bKash, Nagad, or Rocket (full account numbers are not stored). Fourth, usage information — which pages you visited, which games you played, and how long you spent on the platform.
- Name & Email Address
- Mobile Number
- Date of Birth (for age verification)
- Registration Date & Time
- IP Address
- Browser & Operating System
- Login Time & Location
- Session Activity Logs
How & Why We Use Your Data
Ben10 uses collected data solely for specific, legitimate purposes. The most important of these is managing your account and delivering uninterrupted service. When you place a bet, play a game, or make a payment, this data is essential for maintaining accurate records at every step.
Your data is also used to verify your identity and prevent unauthorized access, as well as to detect suspicious activity and keep the platform secure. We use it to personalize your experience and send you relevant offers based on your preferences. It also helps us comply with applicable laws in Bangladesh and meet regulatory requirements.
Cookies & Tracking Technologies
Ben10 uses cookies to keep the website running smoothly and to improve the user experience. Cookies are small text files stored in your browser. They remember your login status, save your language preference, and help pages load faster. Non-essential cookies are never activated without your consent.
We use three main types of cookies: essential cookies (required for login sessions and security), functional cookies (to remember your preferences and settings), and analytics cookies (to understand which parts of the site are most used). You can manage or delete cookies at any time through your browser settings, though this may limit certain features.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login Sessions, Security Tokens | Cleared at end of session |
| Functional Cookies | Language Preference, Display Settings | 30 Days |
| Analytics Cookies | Page Visit Statistics | 90 Days |
Data Storage, Security & Third Parties
Ben10 uses industry-standard SSL encryption to keep your data safe. All sensitive information is stored in encrypted form and can only be accessed by authorized personnel when necessary. Regular security audits are conducted to identify and address potential vulnerabilities.
Regarding third-party data sharing: ben10 never sells your personal information. However, limited data may be shared with trusted partners for payment processing (e.g., bKash, Nagad), identity verification, and legal compliance. Data may also be disclosed in response to valid orders from Bangladeshi courts or regulatory authorities. In all cases, only the minimum necessary information is shared.
Your Rights — Access, Correct & Delete
As a ben10 user, you have specific rights over your personal data. We respect these rights and are committed to helping you exercise them.
Right to Access
You can view your stored data at any time from your account dashboard.
Right to Rectification
Contact our support team to correct any inaccurate or outdated information.
Right to Deletion
If you request account closure, any data beyond what we are legally required to retain will be deleted.
To exercise any of your rights or for any data-related enquiries, please contact our support team: support@ben10-baji.com. We typically respond within 7 business days.
Policy Changes & Latest Updates
Ben10 may update this privacy policy from time to time. Revisions may be made due to service expansion, the introduction of new technologies, or changes in Bangladeshi law. For significant changes, we will send advance notice to your registered email address.
Updated policies take effect from the date of publication. Continued use of the platform constitutes your acceptance of the revised policy. We recommend checking this page regularly. If you object to any changes, you may request account closure — your data will be securely deleted in accordance with our procedures.